Official Documents

Terms and Conditions wallet711 — The Complete Guide for Malaysian Players

Please read these Terms and Conditions carefully before using the wallet711 platform. By registering or using our services, you agree to be bound by all provisions stated herein.

Updated: 1 January 2026
Bahasa Melayu (ms-MY)
Version: 3.2
These terms are effective from 1 January 2026 and supersede all previous versions.
Continued use of the wallet711 platform means you accept all these terms.

This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and wallet711 ("Company", "We", "Platform"). It governs all aspects of your use of the wallet711 platform, including account registration, deposits, withdrawals, bonus usage, participation in games, and all related services. If you do not agree with any part of these terms, you are not permitted to use wallet711's services.

1

Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the wallet711 platform, you explicitly accept and agree to comply with all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Acceptance of these terms occurs automatically when you:

  • Completing the wallet711 account registration process
  • Making your first deposit or any subsequent deposit
  • Clicking the "I Agree" button or any form of digital consent during registration
  • Using any service or game available on the wallet711 platform

These terms are written in Bahasa Melayu for the convenience of Malaysian players. In the event of any discrepancy between the translated version and the original English version, the English version shall prevail.

2

Membership Eligibility

To register and use wallet711 services, you must meet all of the following eligibility requirements at all times:

  • Age: You must be at least 18 years of age. wallet711 does not permit underage individuals to use this platform under any circumstances.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement.
  • One Account Per Individual: Each individual is only permitted to hold one active wallet711 account. Owning more than one account is a serious violation of these terms.
  • Accurate Information: All information you provide during registration and while using the platform must be truthful, accurate, and up to date.
  • Non-wallet711 Employees: Employees, business partners, and immediate family members of wallet711 employees are not permitted to register as members.

wallet711 reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure, and all remaining balances may be forfeited.

3

Account Registration and Identity Verification (KYC)

The wallet711 account registration process is straightforward and quick, but there are responsibilities you must comply with throughout your use of the account.

3.1 Registration Information

During registration, you are required to provide accurate and complete information including your full name, active phone number, valid email address, and date of birth. All this information is used for identity verification and important account-related communications.

3.2 Password Security

You are solely responsible for keeping your account login credentials secure. wallet711 recommends using a strong password consisting of a combination of uppercase letters, lowercase letters, numbers, and symbols. Do not share your password with anyone, including wallet711 support staff.

3.3 Identity Verification (KYC)

The KYC (Know Your Customer) process is mandatory for all wallet711 members before the first withdrawal is processed. Required documents include:

  • Malaysian Identity Card (MyKad) — front and back
  • Proof of current address (utility bill or bank statement within the last 3 months)
  • Selfie holding your MyKad if requested by the verification team

All KYC documents are submitted through channels protected by 256-bit SSL encryption and stored securely in accordance with international data protection standards.

4

Deposits and Fund Withdrawals

Wallet711 provides a wide range of payment methods suited for Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and USDT. All transactions are processed through secure, encrypted channels.

4.1 Deposit

  • The minimum deposit is RM 30 per transaction unless otherwise stated in a specific promotion.
  • Deposits are processed instantly for most payment methods.
  • All deposits must be made using a payment method in the registered member's name — third-party deposits are not accepted.
  • Wallet711 is not responsible for any delays caused by banks or third-party payment providers.

4.2 Withdrawal

  • The minimum withdrawal is RM 50 per transaction.
  • Withdrawals are processed in under 10 minutes for DuitNow and supported eWallet methods.
  • Withdrawals to FPX bank accounts are processed within 1–3 hours during normal banking hours.
  • All withdrawals will be credited to the same payment method used for the deposit, for fraud prevention purposes.
  • Wallet711 reserves the right to delay withdrawals for security verification or KYC purposes without prior notice.

Members who have not completed the KYC process may face withdrawal limits or temporary suspension of withdrawals until identity verification is finalized.

5

Bonuses, Promotions & Wagering Terms

Wallet711 offers a wide variety of attractive bonuses and promotions for both new and existing members. Each bonus is subject to specific terms and conditions stated on its respective promotions page.

5.1 General Bonus Terms

  • All bonuses are subject to the wagering (rollover) requirements stated alongside the bonus offer. Please review the rollover conditions before claiming any bonus.
  • Bonuses cannot be converted directly to cash unless wagering requirements have been fully met.
  • Wallet711 reserves the right to cancel any bonus obtained through illegitimate means or in violation of the spirit of the promotion.
  • Bonuses may not be transferred between accounts or shared with other members.
  • Each member is entitled to claim each promotion once unless otherwise stated.

5.2 Welcome Bonus

The welcome bonus is available to new members making their first deposit only. Members who previously held an account under the same name, address, phone number, IP address, or payment method are not eligible to claim the welcome bonus again.

wallet711 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonus claims that have already been approved.

6

Game Rules and Accuracy

All games available on wallet711 are operated using a Random Number Generator (RNG) certified by independent third parties to ensure complete fairness and transparency.

  • Game results are final and cannot be disputed after a round has ended, unless there is strong technical evidence that a system error occurred.
  • In the event of a technical disruption during gameplay, wallet711 will investigate and resolve the issue based on stored system logs.
  • Any attempt to exploit bugs, system vulnerabilities, or unfair methods will be treated as fraud and may result in account closure and forfeiture of balance.
  • Wallet711 reserves the right to void any wager or game if there is evidence that unauthorized methods were used.
7

Prohibited Conduct

The following is a list of strictly prohibited conduct on the wallet711 platform. Violation of any item below may result in immediate account closure and forfeiture of all balances without compensation:

  1. Opening or using more than one account (multi-accounting) in any form.
  2. Using automation software, bots, or scripts to play games or exploit promotions.
  3. Falsifying identity, using fraudulent documents, or providing misleading information during the KYC process.
  4. Attempting money laundering or using the wallet711 platform for any illegal financial activity.
  5. Exploiting bugs, system errors, or technical vulnerabilities on the platform for unauthorized gain.
  6. Colluding with other players to manipulate game outcomes or exploit promotions as a group.
  7. Using a VPN, proxy, or any method to conceal your true location for fraudulent purposes.
  8. Making threats, harassment, or abusive remarks toward wallet711 customer support staff.

wallet711 employs a sophisticated fraud detection system and works with third-party security providers. Any suspicious activity will be thoroughly investigated and reported to the relevant authorities where necessary.

8

Privacy and Personal Data Protection

Wallet711 takes the privacy and security of members' personal data very seriously. All collected data is processed in accordance with our Privacy Policy, which complies with international data protection standards.

By using the wallet711 platform, you agree that we may collect, store, and process your personal data for the following purposes:

  • Verifying identity and securely processing financial transactions
  • Providing effective and responsive customer support
  • Sending account-related communications, promotions, and platform updates
  • Complying with applicable legal requirements and licensing regulations
  • Preventing fraud and protecting the integrity of the platform

For more information on how we handle your personal data, please refer to Privacy Policy our complete.

9

Account Closure and Suspension

You may close your wallet711 account at any time by contacting our customer support team. Before the closure is processed, all pending wagering requirements must be fulfilled and no transactions may be in progress.

9.1 Closure by wallet711

Wallet711 reserves the right to suspend or close any member's account without prior notice if:

  • A breach of any provision in these Terms and Conditions has occurred
  • Fraudulent or suspicious activity detected on the account
  • Member failed to complete the KYC process within the required timeframe
  • Account inactive for more than 12 consecutive months

9.2 Inactive Account Balance

Accounts showing no activity for 12 consecutive months will be classified as inactive. wallet711 will charge a monthly maintenance fee of RM 10 on inactive accounts until the balance reaches zero or the member reactivates their account.

10

Liability Limit and Disclaimer

Wallet711 strives to keep the platform running without interruption at all times; however, we cannot guarantee fully uninterrupted platform availability due to technical factors and third-party dependencies beyond our control.

  • Wallet711 is not liable for any loss or damage arising from technical disruptions, internet outages, or hardware failures on the user's end.
  • We are not liable for any indirect, consequential, or special losses arising from the use of the platform.
  • Wallet711's maximum total liability to any member shall not exceed the amount deposited by that member in the 30 days preceding the event giving rise to the claim.
  • Wallet711 makes no guarantee that players will profit from using this platform. All games carry financial risk.

Online casino games involve financial risk. Please ensure you only wager with money you can afford to lose entirely. wallet711 is not responsible for any personal financial consequences arising from use of the platform.

11

Responsible Gaming

Wallet711 is committed to ensuring all members play in a responsible and safe environment. We provide a range of self-control tools accessible through your account settings at any time:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
  • Session Time Limit: Limit the time you spend on the platform each day or week.
  • Loss Limit: Set a maximum acceptable loss limit for any given period.
  • Time-Out: Take a temporary break from the platform for 24 hours, 1 week, or 1 month.
  • Self-Exclusion: Choose to be fully excluded from the platform for a period of 6 months to 5 years.

For more information and responsible gaming guidance, please visit the Responsible Gaming ours.

12

Amendment of Terms and Conditions

Wallet711 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of significant changes via their registered email or in-account notification at least 7 days before the changes take effect.

Continued use of the wallet711 platform after changes take effect means you accept and agree to the amended terms. If you do not agree with any changes, you have the right to close your account before the amendment takes effect.

We recommend that you review this Terms and Conditions page periodically to ensure you are always aware of the latest version. The most recent update date is always displayed at the top of this document.

Wallet711's Commitment to Members

Fair terms reflect our commitment to building a transparent and trusted relationship with every player.

Clear and Transparent Terms

Every rule is written in plain, easy-to-understand language with no hidden terms. wallet711 believes members have the right to know exactly what they are agreeing to before they begin.

Member Fund Protection

Member funds are held in accounts separate from the company's operational funds. This ensures your money is always safe and available for withdrawal whenever you need it.

Certified Fair Play

All games on wallet711 use RNG certified by independent auditing bodies. Fair play is not just a promise — it is regularly verified by impartial third parties.

Fair Dispute Resolution

Every member complaint is taken seriously and resolved fairly based on evidence and system logs. An appeals process is available for any decision you feel is unjust.

Terms Change Notification

Any significant changes to the Terms and Conditions will be communicated to all members at least 7 days before taking effect, giving you sufficient time to make a decision.

Enterprise-Grade Data Security

Your personal data is protected with 256-bit SSL encryption and stored in accordance with strict data protection standards. We do not sell or share your information with third parties for marketing purposes.

Ready to Get Started?

Now that you understand our Terms and Conditions, you are ready to enjoy a safe and rewarding gaming experience at wallet711. Register today and claim your welcome bonus.

Bahasa Melayu