Wallet711 is committed to protecting the privacy and data security of every member. This policy transparently explains how we collect, use, and safeguard your information.
This Privacy Policy describes wallet711's privacy practices and how we handle the personal information you provide to us when using our online casino platform. We respect your privacy and take data protection responsibilities very seriously. Please read this document carefully before using our services.
Wallet711 ("We", "Platform", "Company") is an operator of an online casino gaming platform operating under a valid license. We understand that player trust is the most valuable asset we hold, and protecting your personal data is one of the primary ways we cultivate that trust.
This Privacy Policy applies to all users who access or use the wallet711 platform via the official website, Android or iOS mobile app, or any of our other official channels. It covers all personal data we collect from you, whether directly through account registration and platform use, or indirectly through tracking technologies.
By registering or using wallet711 services, you confirm that you have read, understood and agreed to this Privacy Policy. If you do not agree, please discontinue use of our platform.
Wallet711 collects various types of personal data to enable us to provide a safe, fair, and effective service to all members. We only collect data that is genuinely necessary for the stated purposes — no excessive data collection takes place on our platform.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, 2FA verification, customer support |
| Financial Data | Bank account number, eWallet details, transaction history | Deposit and withdrawal processing, anti-money laundering |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection, platform optimisation |
| Usage Data | Game history, login times, betting, bonus activity | Responsible gambling monitoring, service improvement |
| Cookie Data | Session cookies, preference cookies, analytics cookies | User experience, traffic analytics, relevant marketing |
This includes all information you enter yourself during the registration process, profile updates, KYC form submission, or when interacting with our customer support team. It is important that all information you provide is accurate and current.
When you use the wallet711 platform, our systems automatically record technical information such as your IP address, device type, session time and duration, and pages visited. This data is collected for security purposes and to improve service quality.
Wallet711 uses collected personal data solely for legitimate and necessary purposes. We never use your data for purposes unrelated to the provision of our online casino platform services.
We do not use your data to make automated decisions that affect your rights without human oversight. Every significant decision such as account closure or withdrawal suspension is reviewed by our team.
Wallet711 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are certain situations where we need to share your information with selected parties to enable our services to operate effectively.
We work with carefully selected third-party service providers to help us operate the platform, including payment gateway providers, identity verification platforms, cloud service providers and analytics providers. All third parties are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Wallet711 may be required to disclose your personal data to government authorities, law enforcement bodies, or regulatory agencies when required to do so by law, court order, or in the context of a financial crime investigation. We will always endeavor to notify you of such disclosures unless prohibited from doing so by law.
The security of your personal data is an absolute priority for wallet711. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorised access, loss or misuse.
While we employ the best security measures available, no system is 100% impenetrable. You also play an important role — always use a strong password, never share your login credentials, and contact us immediately if you suspect your account has been compromised.
Wallet711 uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and understand how our platform is used.
You can control and delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the wallet711 platform. For detailed guidance on managing cookies, please refer to your web browser's documentation.
As a wallet711 member and data subject, you have certain rights regarding your personal data that we fully respect and support. Below is a summary of your key rights:
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data in your account.
You may request the deletion of your personal data, subject to applicable legal data retention requirements.
You may request that we restrict the processing of your data in certain situations provided for by law.
You have the right to receive your personal data in a structured, machine-readable format for portability.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
To submit any request relating to your privacy rights, please contact our privacy team at [email protected]. We will process your request within 30 business days.
Wallet711 retains your personal data for as long as necessary to fulfil the purpose of its collection, comply with legal requirements, resolve disputes, and enforce our agreements.
Once the designated retention period has expired, your data will be securely deleted or permanently anonymized in accordance with the data deletion procedures established by wallet711.
Wallet711 is a platform strictly intended for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from minors under the age of 18.
Should we discover that we have inadvertently collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. Any deposits made by an underage account will be refunded upon verification.
Parents and guardians who suspect that their children have registered or used the wallet711 platform are encouraged to contact our support team immediately.
Wallet711 reserves the right to amend this Privacy Policy from time to time in line with changes to our business practices, legal requirements, or technology used. Every amendment will reflect our ongoing commitment to protecting member privacy.
Any significant changes to this Privacy Policy will be communicated to you via:
Your continued use of the wallet711 platform after changes take effect means you accept the latest version of this Privacy Policy. The "Last Updated" date at the top of this document will be updated whenever changes are made.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us. Our team is ready to assist and will respond within a reasonable timeframe.
For privacy rights issues that cannot be resolved through our channels, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
We do not merely comply with the law — we go beyond the minimum standards to ensure your data is protected at the highest level.
The same 256-bit SSL encryption technology used by the world's leading banks protects every bit of data moving between your device and wallet711 servers.
Wallet711 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes or commercial gain.
Manage your privacy settings, communication preferences, and data requests directly from your account. You always remain in control of how your data is used.
Our security infrastructure is regularly reviewed by accredited independent cybersecurity audit firms to ensure data protection standards remain up to date.
Our automated monitoring systems and security team operate around the clock to detect and respond to any security threats in real time.
Our data management practices comply with leading international data protection standards, giving you the assurance that your data is handled in accordance with the highest global benchmarks.
Now that you understand how wallet711 protects your privacy, join millions of Malaysian players who play with peace of mind and confidence with us.